Emotional Intelligence is Changing the Face of the Modern Workforce


With the cost of living consistently on the rise, Americans are working harder than ever as they pursue the American Dream for themselves and their families. According to a recent Gallup poll, employed adults work an average of 47 hours per week, or nearly six days a week, which is up by an hour and half from a decade ago. Having a really great company culture to nurture hardworking individuals is no longer an option, but a requirement in order to retain the best and brightest. In fact, people consider the working environment as heavily as they do salary, vacation, and other traditional benefits.

What exactly is a corporate culture? More than a company’s mission statement, values and product marketing, it is the personality of the business and its people. Grounded in emotional intelligence at all levels, it is inherently defined by its environment and how employees and leaders interact among each other. Having emotional intelligence means being aware of how our emotions affect our behavior, the impact it has on the people around us and being able to manage those emotions for the good when under pressure. Whether, documented or not, the culture includes the prevalent rules of behavior that governs the tone and expectations with an organization.

A good company culture creates space for employees at all levels to align themselves to the organization’s purpose and do the work in a way that is fulfilling to themselves. This in turn will drive the company forward to achieve extraordinary business results.

The Link Between Happiness and Productivity

Why does company culture matter? A 2015 Deloitte University Press study found that 87% of the organizations surveyed cited culture and employee engagement as their top challenges. According to authors Lindsay McGregor and Neel Doshi, why we work determines how well we work. When employees are positively engaged in their work, identify themselves with purpose of the job and experience support from their organization for their professional goals, positive results occur for everyone. The reason for this is simple: unhappy employees don’t do more than the minimum, great workers who don’t feel appreciated quit, and poor managers negatively affect workers and productivity.

  • Function & Productivity

Studies have highlighted that the average company loses a significant amount of productive power to unmotivated employees, dysfunctional processes and wasted time. Researched published in a 2016 Harvard Business Review article found that organizational drag cost the economy more than $3 trillion a year.

  • Retention

Statistics show that a company’s culture has a direct impact on employee turnover, which affects productivity, and therefore success. A Columbia University study highlights that the likelihood of job turnover at an organization with a rich company culture is a mere 13.9 percent, whereas the probability of job turnover in poor company cultures is 48.4 percent.

  • Creative Thinking & Collaboration

Innovative corporate cultures see an increase in productivity when there is a balance of focus and collaboration. Giving employees space to work on individual tasks and to gather with colleagues to brainstorm, complete work or to interact socially consistently fuels engagement and innovation.

  • Extraordinary Possibilities

There are multitude of options that exponentially increase the well-being of corporate culture and make life easier for employees. For example, a variety of organizations offer corporate retreats, family vacations, dry cleaning services, free meals, gym memberships and more. Once thought to be out of the norm, these offerings are now becoming part of an employment package.

Fueling Employees to Create Extraordinary Results

Is your company culture positioned for extraordinary results? Indicators of a good company culture include consistent cross-functional collaboration, inspired employees coming together as a team to do something remarkable and the approachability of executives and managers to truly listen to those bearing the workload. Lastly, the way a company celebrates, what it celebrates and how frequently it celebrates is a solid indicator of really a great company culture!

  1. Encourage employees to define effective and empowering goals. In alignment with company goals, it is important for organizational leaders to meet one-on-one with employees to learn more about their professional goals, discuss strengths and challenges, highlight successes and gaps, and a create a strategy to meet those goals.

  2. Provide assistance to employees pursuing professional and educational growth. Continued learning and development through college courses, graduate degrees, certification fosters productivity through consistently refreshed skills sets for individuals. Support by management for this aids in a broader set of skills, more open mind-set and a larger business network.

  3. Maximize employee potential through learning and growth opportunities. So much learning can be done on-site through job shadowing, informational interviews, employee training and new job creation for individuals wanting to expand their job scope, but don’t want to leave the company. An innovative and growth-focused organization is open to moving employees around to best fit their skill sets.

In today’s market, jobs are more than a paycheck and given the amount of time people spend working it is critical for employees and management to work in an environment that supports both entities. The ability to build a collaborative and rich company culture driven by emotional intelligence is dependent on individuals taking responsibility not only for themselves, but in guiding those around them through open communication and diversity of thought. If an employee is bored with their role and frustrated with co-workers, it is up to them to approach leadership about refreshing their position, moving into another spot or incorporating a different set of procedures. On that same note, leadership needs to have the structure in place and the people skills to help employees by providing support to grow their professional skill set, competitive wages, and the space to have fun with co-workers. When a culture is in alignment with company goals and employees share the same values and enthusiasm, you are paving the way to financial success!

Ready to lead the way in growing emotional intelligence at your organization or work group? Productive Learning can help you get the conversation started! We have been positively impacting corporate cultures for businesses through leadership and emotional training workshops for more than 25 years. Contact us today at www.productivelearning.com or (949) 234-0625 to help empower your team and unlock their potential.

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