Just as stress can either impede or improve athletic performance, conflict can tear apart organizations — or set up teams for transformational breakthroughs. But what do high-performing organizations that channel conflict into acceleration do differently? Their leadership choose to embrace conflict resolution strategies and train employees on conflict resolutions skills. These companies recognize that conflict is natural and healthy; conflict avoidance is not. Difficult People Cause Difficult Situations — and Other Myths In my work championing conflict resolution at work, I often come across myths about conflict that hold back even the savviest companies and leaders. What I’ve found is that
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